NeoSTEM gathered at the Cleveland Water Department's Garrett Morgan facility to celebrate their essential role in serving over 1 million regional customers. We took a behind-the-scenes tour to see firsthand how this utility provides clean, fresh drinking water delivered through complex pipelines, treatment plants, and testing labs. It was an eye-opening experience witnessing the engineering feats quietly supplying reliable water for homes, schools, businesses, and more. Participants also discussed educational priorities, raising awareness of water-focused STEM careers vital to northeast Ohio's future.